Privacy Policy

Thank you for choosing to be a part of the Travelsun community (“company”, “we”, “us”, “our”). We are committed to safeguarding your personal information and respecting your privacy. If you have any questions or concerns regarding this policy or how we handle your information, please contact us at confirmation@travelsun.co.uk.

When you visit our website (http://travelsun.co.uk) or use any of our services, you trust us with your personal data. We take this responsibility seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have. Please read it carefully. If you do not agree with any part of this policy, please stop using our website and services.

This Privacy Policy applies to all information collected through our website (including http://travelsun.co.uk), and any related services, sales, marketing, or events (collectively referred to as “Sites”).

We encourage you to read this policy carefully to make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED?
4. DO WE USE COOKIES OR TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE PROTECT YOUR INFORMATION?
7. DO WE COLLECT DATA FROM MINORS?

1. WHAT INFORMATION DO WE COLLECT?

Information from Other Sources

In short: We may collect limited additional data from public databases, marketing partners, and other third-party sources.

We may receive information about you from external sources such as public records, marketing partners, and third-party platforms. Examples include social media profile details, marketing leads, or search results (including sponsored listings).

2. HOW DO WE USE YOUR INFORMATION?

In short: We use your information to operate our business, fulfill our contract with you, comply with legal obligations, and/or based on your consent.

We use the personal information collected through our Sites for various business purposes, including improving our services, processing bookings, delivering customer support, and communicating important updates. We rely on legitimate business interests (“Business Purposes”), contractual obligations (“Contractual”), your permission (“Consent”), or legal requirements (“Legal Reasons”) to process your information.

3. WILL YOUR INFORMATION BE SHARED?

In short: We only share your information when necessary—such as with your consent, to comply with the law, to provide services, protect rights, or fulfill business needs.

We may share or process your information under the following conditions:

1. Consent: When you give us permission to use your data for a specific purpose.
2. Legitimate Interests: When sharing is reasonably required for our business operations.
3. Contract Performance: When sharing is necessary to fulfill the services you requested.
4. Legal Obligations: When required by law, court order, or government request.
5. Vital Interests: When necessary to prevent fraud, ensure safety, or protect legal rights.

Other sharing situations include:

Business Transfers: Information may be shared during mergers, acquisitions, or business sales.

Service Providers: We may share information with third-party vendors for payment processing, analytics, email delivery, hosting, customer service, or marketing. These providers only access your data as needed to perform their tasks and cannot use it for their own purposes.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes. We may use cookies, web beacons, and similar tools to collect and store information.

These technologies help us analyze usage, improve the website experience, and remember your preferences. Details about how we use cookies and how you can disable them are available in our Cookie Policy.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your data only as long as needed for business, legal, or operational reasons.

Your personal information is retained only for the duration necessary to fulfill the purposes described in this policy unless a longer retention period is required by law (such as tax or accounting regulations). Generally, we do not keep personal data for longer than 90 days.

When we no longer have a business need for your data, we will delete it or anonymize it. If deletion is not possible (e.g., stored in backups), we securely store and isolate it until deletion becomes possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We use technical and organizational measures to protect your personal information.

We implement various security practices to safeguard your data. However, please understand that no method of online transmission or storage is 100% secure. While we work to protect your information, you use our website at your own risk. Always access our site through a secure network.

7. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect or market data to minors under 18 years old.

By using our Sites, you confirm that you are at least 18 years of age or the parent/guardian of someone under 18 who is allowed to use our services. If we discover that data has been collected from a minor without permission, we will delete it immediately. If you believe we have such data, please contact us at info@travelsun.co.uk.